Your responsibilities and impact as a Customer Service Representative will be:
- Assist B2B customers with incoming inquiries
- Verifying information in accounts created on the platform
- calling B2B customers and guide them through the platform
- Providing necessary information
- Being proactive
- Capturing data in the CRM system
- Improving customer satisfaction
- Closely follow up and create strong relations with B2B clients
Skills, qualifications and interests you need to succeed in this role:
- A fluent command of the German language and a B2/C1 level of the English language
- experience in sales is a plus
- Articulate and communicative
- Be a real team player and committed to your work
- Enthusiastic about intercultural communication and the expat lifestyle
- Living in or willing to move to Greece for an international career and life experience
What’s in it for you?
- A full-time job, 40 hours a week
- permanent contract after probation time
- visa sponsorship possible
- Competitive salary + benefits + bonus
- health insurance
- paid training
- Multicultural environment
- A company that offers you not just a job, but a full experience abroad!
- Training before the project starts
Living in Athens: What to Expect
- Birthplace of Western civilization, rich in history, philosophy, and arts
- Aegean weather providing year-round Vitamin D
- Hospitality, warm greetings, and friendliness
- Stunning nature with vibrant shades of greens and blues
- Delicious Greek cuisine, lively tavern nights, and joyful Zorba dance!
Your Future Company:
2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub.
Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities